FAQs
Most agents benefit from using a Transaction Coordinator once they are consistently working 2 deals a month on average. Newer agents can benefit if they are highly motivated to use their time well. We have found that that the agents most likely to NOT benefit from using a Transaction Coordinator (or any other assistant) are the ones that are unable to delegate and keep taking work back.
In general, your Transaction Coordinator will be available Mon-Fri 8ish to 5ish. We check email intermittently nights and weekends for emergencies. Our office is closed for all federal holidays.
We currently serve Tennessee, Georgia, Florida, Alabama, Mississippi, Texas, North Carolina, South Carolina, Kentucky, Virginia, Maryland, Pennsylvania, and New York. Don’t see your state! Just ask! We are regularly adding new states by request.
We have found that agents that try to hire in-house almost always face a wide range of issues, including high turn over rates, limited time and resources to develop scalable processes, and the constant need to train their admins. Plus, what happens when your in-house Transaction Coordinator is sick or goes on vacation? Agents hire us to avoid these issues, as we are a turn key system, with all checklists, email templates, staff, etc already in place. When you work with Voigt & Associates, LLC, you will never experience turn over, will never have to deal with your Transaction Coordinator going on vacation, and will never have to train someone or update systems.
We only get paid when you get paid! We don’t charge for file cancellations. We invoice once a week via QuickBooks, so you will be sent an invoice on Friday when you have had a closing that week. You can also opt to have us paid on the settlement statement - just let your title company/closing attorney know to add our fee!
You will never be charged any additional or hidden fees! Our low fee (paid when you get paid!) includes all the software, salary, payroll taxes, training, and systems.
We manage all types of files, including residential, investors, private, short sales, REOs, land, commercial, condos, multi-family, and 1031 exchanges. We charge the same fee regardless of file type, buyer, seller, or dual.
We are not affiliated with any one brokerage and work with agents from over a hundred firms.
We are familiar with nearly every system in the real estate space. We ensure your brokerage’s compliance system stays up to date and has all needed documents uploaded. We keep a set of your documents in our proprietary transaction management software, as well. Systems we have extensive training on include: Dotloop, Appfiles, Skyslope, Docusign, Command, BackAgent, Paperless Pipeline, Form Simplicity, Remine, ZipForms, TransactionDesk, and more!
We have unlimited capabilities due to our highly efficient and scalable systems. We work primarily with top producers and hire additional Transaction Coordinators as we expand.
Yes! Using a Transaction Coordinator frees up your time to allow for income-producing activities. We find that out lower production agents quickly double and even triple their production once they start taking full advantage of our assistance.
We do not charge a fee for cancellations. We simply terminate the file in our system. Once a file dies, we cannot continue working on the transaction for liability reasons. We cannot draft termination paperwork or follow up on the release of earnest money.
Not at this time. We have found offer prep is simply too time sensitive and we cannot deliver the customer service you deserve.
We have a short onboarding process. We send you a link where you can securely share your login info and passwords with us. We additionally gather your inspection vendor information. Once you complete the form, we add you to our system and are ready to accept your contracts!
We do not negotiate. The agent will always be responsible for all negotiations, including repairs. We can draft all documents for you and obtain signatures.
Additionally, once a file dies, we cannot continue working on the transaction for liability reasons. We cannot draft termination paperwork or follow up on the release of earnest money.
Yes! Please click here: REVIEWS
To ensure consistency in our client experience, we use our own proprietary software to manage the transaction. We will use your system for compliance purposes, submitting to your brokerage, and document creation.
While we manage and coordinate the transaction, we will still regularly need your input. You will still need to check your email daily. It is our goal that most of your emails will only need to be reviewed, with minimal input needed. You will still be responsible for all negotiations. You are copied on all correspondence to ensure you are always in the loop.
Please complete the below form and we will send you our onboarding information!